Charging the Multi-line travel card (Rav-Kav)

The multi-line card (Rav-Kav) should be pre-charged at the automated machines located in each of the Light Train platforms, at Cfir’s Service Center, at the “On the Line” service of the Ministry of Transport and at the “Rav-Kav Online” website.

Cfir the light rail in Jerusalem places first for continuous improvement of the service for light rail users.
These days, the Automated ticketing machines are being gradually replaced.
The Automated ticketing machines placed at the light rail platforms with a New and advanced ticketing machines, with advanced touch screens that are easy to operate, emphasizing a friendly and accessible user interface.
For your convenience, we have placed in each of the light rail stations 2-5 Automatic ticketing machines. Located at least one on each platform. In these machines you can purchase an anonymous Rav-Kav card as well as load the Rav-Kav card you have, a possibility of checking balances and receiving a report of recent actions on the Rav-Kav card.
Purchasing and loading the tickets in the machine is possible both with credit cards and with cash payment in bills or coins.
Please note that there are machines that only work with a credit card alongside machines that also work with cash.

For your information:
•There is no minimum limit on credit card purchases.
•Cash payment is limited to up to 25 coins in one transaction.
•The machine returns an excess up to 30 NIS per transaction.
•The types of bills that can be used in the machine appear at the bottom of the payment screen. It is not possible to insert bills that exceed 30 NIS per transaction.

All types of tickets loaded onto the Rav-Kav card allow free travel on the light rail and buses in Jerusalem for 90 minutes from the time of first validation.
For each trip, the ticket must be validated as soon as you enter the train - even while in transit. From bus to train and also while moving between trains, including when loaded on the card periodic or special contract.
Also, when validating using a mobile application, the validation must be done at the station before entering the light rail.

Please note! In the new ticketing machines, it will not be possible to purchase paper tickets. Therefore, the next coming weeks it will not be possible to use paper cards. If you don't have a Rav-Kav card or you do not use the mobile application, for your convenience you can purchase an anonymous Rav-Kav card for a onetime payment of 5 NIS. With an option of loading in a travel contract: single trip / daily pass / stored value.

The multiline card (Rav-Kav) is a “smart” public transportation electronic card, which serves as a replacement for the various paper cards and aims to facilitate payment during traveling.
The card allows travel with all public transportation operators in Israel and allows for a free transition between most means of transportation.
On the multi-line card (Rav-Kav), you can charge various contracts such as: a monthly travel card, a weekly travel card, a daily travel card, or an ‘aggregate value card.
The multiline travel card (Rav-Kav) has significant advantages - it is convenient, suitable for any pocket and wallet, one can recharge it and get the discounts that the passenger is entitled to by law.
In addition, the multi-line (Rav-Kav) card eliminates the need to stock up with cash on each trip.
If you want information about the prices and types of contracts on the Light Train, visit here

Its initial issuance is free of charge.
The personal multi-line (Rav-Kav) card includes its owner's personal information: Name, ID number, photo and discount eligibility, if any.
On this card, you can update all the personal discount entitlements you have: senior citizen, youth, disabled person, Social Security beneficiaries, students, and the like.
You can charge all the travel arrangements relevant to the passenger's eligibility profile including the periodic travel arrangements.
In the event of loss or theft, a refund can be obtained for the remaining card balance.

Its initial issue is for a one-time payment of NIS 5.
The anonymous multi-line (Rav-Kav) card does not include any identifying information and does not allow special discounts for those eligible to get them.
In case of loss or theft, it is not possible to get a refund for the remaining travel balance on the card.

Please note!
For your convenience In the new ticketing machines you can purchase an anonymous Rav-Kav card for a onetime payment of 5 NIS. With an option of loading in a travel contract: single trip / daily pass / stored value.

Its initial issue is for a one-time payment of NIS 5.
The issuance of a semi-anonymous multi-line (Rav-Kav) card shall be made only after the express request of the passenger and its signature on a document informing them that no return will be made and no refund or credit will be given for the travel arrangements charged on the card if it is lost.
In the event of a card malfunction, if it is possible to recover its loaded travel arrangements without accessing information databases, these will be restored.
In a semi-anonymous multi-line (Rav-Kav) card, the validity of the profile for a passenger entitled to a discount shall be in accordance with the validity of the eligibility profile, but not more than two years from the date of issuance of the card.